THE COMMUNICATION BOOT CAMP
All too often the workplace is filled with tension. Animosity can seep into the department and rot away the morale, damage the culture, and keep people from wanting to come to work.
Problems with retention, sick leave, retirement and other organizational dynamics can often be traced to communication issues.
3-Day Communication Boot Camp for
Municipal and County Government Employees
Great communication skills make ALL the difference!
The Communication Boot Camp
The 3-Day Communication Boot Camp will address:
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Effective Listening Strategies
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Managing and Resolving Conflict; Tactics for De-Escalation
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Healthy Ways to Avoid Arguments
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Strategies for Communicating with Various Personality Types
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Fight, Flight, Freeze, and Fawn: Brain Science Behind Your Communication
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Rapport Building and Customer Service
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Fear and Resistance Related to Communication
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Improving Emotional Intelligence for More Effective Communication
What you will receive
Each participant will receive:
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A bound workbook that includes principles of communication and scripts for a variety of situations
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Books:
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Overcoming Fear: 50 Lessons on Being Bold and Living the Dream
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Emotional Intelligence: 50 Lessons on Knowing Who You’re Dealing With
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Being Resilient: 50 Lessons on Leaving Chronic Stress Behind
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Time Management: 50 Lessons on Finding Time for What’s Important
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24 hours of training
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Program certificate
meet Your Instructor
Joe Serio, Ph.D., is a popular and entertaining trainer who delivers insightful and thought-provoking material. His content is rich in practical, proven techniques for effective communication with a wide variety of personality types. Joe holds a doctorate in criminal justice with a specialization in leadership and organizational behavior.
He is the author of books on emotional intelligence, fear and resistance, resilience, time management, public speaking, and others. His communication skills have been tested in a wide variety of settings including growing up in a large family, driving a taxi in New York, investigating the Russian mafia in the former Soviet Union, living in China, and working in government agencies.
Centennial, CO
Dates
May 1-3, 2023
Location
South Metro Fire Rescue
9195 E. Mineral Ave.
Centennial, CO 80112
Training Rooms 1 & 2
Parking
Parking is available in the surface lot or parking garage. If parking in the garage, please do not park in any spot with a reserved parking sign.
Start Time
8:30 a.m.
Contact
If you need to reach the training center on the day of the training, please call Chris Carnahan, 720-471-0599
Centennial, CO
Dates
September 4-6, 2023
Location
South Metro Fire Rescue
9195 E. Mineral Ave.
Centennial, CO 80112
Training Rooms 1 & 2
Parking
Parking is available in the surface lot or parking garage. If parking in the garage, please do not park in any spot with a reserved parking sign.
Start Time
8:30 a.m.
Contact
If you need to reach the training center on the day of the training, please call Chris Carnahan, 720-471-0599
Sugar Land, TX
Dates
May 10-12, 2023
Location
Fluor Daniel
1 Fluor Daniel Dr.
Sugar Land, TX 77478
First Floor Training Room
Parking
Parking is available in front of the building.
Start Time
8:30 a.m.
Contact
If you need to reach the training center on the day of the training, please call Larry Hunter, 208-899-2629.
College Station, TX
Dates
June 28-30, 2023
Location
College Station Police Department
800 Krenek Tap Rd.
College Station, TX 77840
Parking
Parking is available in front of the building.
Start Time
8:30 a.m.
Contact
If you need to reach the training center on the day of the training, please call Robert Greenawalt, 979-764-5012
College Station, TX
Dates
December 11-13, 2023
Location
College Station Police Department
800 Krenek Tap Rd.
College Station, TX 77840
Parking
Parking is available in front of the building.
Start Time
8:30 a.m.
Contact
If you need to reach the training center on the day of the training, please call Robert Greenawalt, 979-764-5012
Olathe, KS
Dates
August 30-31, September 1, 2023
Location
Johnson County Sunset Drive Office Building
11811 South Sunset Drive
Olathe, KS
Room 1055
Parking
Parking is available in front and around the building
Start Time
8:30 a.m.
Contact
If you need to reach the training center on the day of the training, please call Gale Wash, 913-963-2957
